Hospitality runs on razor-thin margins and repeat business. Every no-show, unanswered review, and missed re-engagement is revenue you'll never recover. We build AI automation that fills seats, earns reviews, and brings guests back — and runs it all for you on a flat monthly fee.
These aren't one-off problems. They're the daily operational gaps that compound into real margin erosion. Here's what restaurants and hospitality operators tell us is costing them most.
A party of 6 books for Saturday at 7pm and doesn't show — no call, no cancel. You turned away a walk-in for that table. At $80/head, that's $480 gone. An automated confirmation and reminder sequence with a 1-click cancel option cuts no-shows by 25–35% without a single manual call.
A guest posts a 2-star review at 10pm after service. By the time your manager sees it Monday morning, 50 people have read it with no response. AI monitors your Google and Yelp pages in real time, flags urgent reviews immediately, and drafts your response within the hour.
A couple has a great anniversary dinner. You captured their email at the reservation. But they never hear from you again until you send a generic blast months later. A personalized 30-60-90 day follow-up sequence — tied to their visit occasion — is the simplest high-ROI automation in hospitality.
You're on DoorDash, Uber Eats, and your own site. Each platform sends orders differently. Staff are toggling between three tablets and missing orders during the dinner rush. Centralized order management with automated confirmations and delay alerts eliminates the chaos.
You have regulars who come in twice a week and get the same treatment as someone's first visit. No personalized offer. No birthday surprise. No "welcome back" after a long absence. AI-powered loyalty workflows turn your regulars into your most valuable marketing asset — automatically.
Happy hour on Thursdays. Brunch launching next month. New seasonal menu. Each promotion needs email touchpoints — and right now someone is manually writing and sending each one. AI campaign automation handles the entire promotional calendar so you can focus on the food.
No software to learn. No workflows to configure. We audit your restaurant or property, build a custom AI system wired into your existing tools, and run it ongoing — you never touch the tech.
We map your full guest journey — from reservation to post-visit follow-up — and build a custom AI automation stack tailored to your operation. No templates, no generic tools. Built for your venue, your POS, your booking platform.
We don't build and disappear. Your AI system gets monthly performance reviews, seasonal campaign updates, and new automations as your business grows — all included in your flat monthly fee. You stay in the kitchen.
We can also integrate our AI workflows directly into your existing software and CRM systems.*
Not hypotheticals. These are the specific workflows we build for restaurants, cafes, hotels, and event venues.
AI sends a confirmation email 48 hours out and a reminder 4 hours before the reservation — with a 1-tap cancel option. Reduces no-shows by 25–35% and fills last-minute cancellations from your waitlist automatically.
Revenue protectionWhen a reservation is tagged as a birthday or anniversary, AI sends a pre-arrival message offering a special dessert or bottle of wine add-on. Captures incremental revenue before the guest walks in.
Upsell automationWhen a reservation cancels, AI immediately emails the next person on the waitlist with a 30-minute acceptance window. Fills the table without your host making a single call during the rush.
Table fill rate2 hours after a guest's visit, AI sends a personalized thank-you email with a direct Google review link. Response rate is 4–6x higher than a generic blast sent days later when the experience has faded.
Review volumeIf a guest rates their experience poorly in the review request flow, AI routes the response to your manager immediately — before they post publicly. Resolve it privately and turn a 1-star into a loyal guest.
Reputation protectionAI monitors your Google and Yelp listings, drafts personalized responses to new reviews, and queues them for a 1-click publish. Consistent, timely responses — without your manager spending 20 minutes on each one.
Review management30 days after a first visit, AI sends a personalized "We miss you" message with a timely offer. Segmented by occasion — anniversary guests get a different message than a business lunch. Brings guests back when they'd otherwise forget.
Repeat visitsAI sends a personalized birthday offer 7 days before a guest's birthday — timed for maximum redemption. Same for anniversary dates captured at reservation. Turns data you already have into revenue you're currently leaving on the table.
Loyalty revenueGuests who haven't visited in 90+ days get a tiered win-back sequence. AI personalizes the offer based on their visit history, party size, and previous spend — not a generic "come back" blast. Win-back rates improve 2–3x with personalization.
Guest reactivationDoorDash, Uber Eats, and your own website orders flow into a single consolidated stream. AI confirms each order, flags delay risks to your kitchen, and sends proactive ETA updates to customers — eliminating the 3-tablet juggle.
Order operationsNew seasonal menu. Live music Thursday. Brunch launch. AI builds and sends the email campaign sequence on your schedule — segmented by guest history and preferences. Consistent marketing without a marketing hire.
Revenue marketing3 days before check-in, AI sends a personalized pre-arrival message with room upgrade offers, dining reservations, and local tips. Captures incremental revenue from guests who are already committed — and boosts satisfaction scores before they arrive.
Hospitality upsellWe'll map exactly where AI saves your restaurant or property the most revenue and time — no-show reduction, review automation, or guest retention. No pitch, just the analysis — in 48 hours.
We'll review your situation and reach out within 24 hours with a clear plan — what to automate first, what it costs, and what results to expect. No fluff.
Takes 2 minutes. Just what we need to understand your operation and your biggest opportunity.
We identify the 2–3 automations with the highest revenue impact for your specific venue.
First automation live in 48 hours. Flat monthly fee covers ongoing maintenance, monitoring, and improvements.
Expect a response within 24 hours with a clear automation plan for your business. Check your inbox.
*Custom integrations require API access or admin credentials to your existing software, a brief discovery call to scope the project, and may be quoted as a separate service engagement depending on complexity. Contact us to discuss your specific setup.
What Our Clients Say
Real results from businesses we've helped automate and grow.